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Delivery 

 

The parcels are generally post between 3 and 5 days after your payment. The delivery mentions on the website could possibly be change.

The sending costs include the packaging, the handling and postage costs.

We advise you to group your purchase in a single order. A special care will be bringing to the parcels which contain fragile products.

Frénésy brand cannot be held responsible for any consequences of late delivery or loss of parcel by the carrier. In case of no receipt of a product, an investigation will be hold with the carrier and could take several days. During this period, no refund or return can be made.

At the receipt of your order, you have to check that the product is faithful to the order, and indicate
if need be, on the delivery note and in the form of handwritten reservation accompanied with your signature, all anomalies. These reservations have to be express the same day or at last one day open after the receipt of your order.

 

Payment

 

The payment of your order can be made by credit card (CB, Visa, Mastercard).

At the time of validation of your cart, choose the type of card that you want to pay. You will be redirected to a secure payment area (E-transaction, Crédit Agricole).  Once payment is confirmed, we advise you to keep a copy of the transaction.